This page outlines the Standard Operating Procedures (SOPs) that define the governance and organisational structure responsibilities managed by the Office Manager. It provides a clear overview of the operational systems, communication pathways, reporting processes, and record-keeping requirements that support day-to-day organisational coordination.

The SOPs listed below form the core components of the Operations Manager’s work and describe how operational information flows, how tasks are delegated, and how procedures are maintained across the RCHM.